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Maison Miru

We offer a 365 Day Happiness Guarantee on our jewelry. We&#x2019;ll do what it takes for you to be happy with your Maison Miru jewelry. If your jewelry doesn&#x2019;t fit, we&#x2019;ll help you find the right style for you. &#xA0;We create high quality jewelry crafted with care. If you&#x2019;re not satisfied, we can repair or replace any items that don&#x2019;t meet expectations during our 365 day warranty period.&#xA0;Please note that our warranty does not cover Final Sale items. Please note that discoloration, oxidation and tarnishing are all inherent and inevitable for plated jewelry over time. We stand behind the craftsmanship of our jewelry (we dip our jewelry in an extra-thick layer of gold), and with proper care, your jewelry is made to last.Please reach out to us at&#xA0;<a data-fr-linked="true" href="mailto:hello@maisonmiru.com" id="isPasted">hello@maisonmiru.com</a> with a photo and description of the issue, and we will do our best to make it right. Your happiness is our priority!

We offer a 365 Day Happiness Guarantee on our jewelry. We’ll do what it takes for you to be happy with your Maison Miru jewelry. If your jewelry doesn’t fit, we’ll help you find the right style.

I hear you have a 365 Day Happiness Guarantee. Tell me more about this.

365 Day Happiness Guarantee

What’s your return policy?

Can I exchange my item?

When and how should I expect my refund?

Can I return just one or two pieces from my set?

Returns and Exchanges

Coupons and Discounts

I placed my order yesterday and the sale is today, can I get a price adjustment?

Can I stack discount codes during the sale?

I need to change/cancel my order - can I do that?

Can I return my Sample Sale or mystery item?

Can I change or add to my order?

Can I cancel my Sample Sale order?

Can I get a price adjustment since it’s part of the Sample Sale?

What's the difference between Sample Sale items and regular items?

When will I receive confirmation or tracking for my Sample Sale order?

Can I add Checkout+ to my Sample Sale order?

Sample Sale FAQ

What if I can't find the piece I want?

Can I pick multiple items in a section?

Can I pick more than three pieces?

Bundle Builder FAQ

Discounts, Promotions, and Sample Sale

Where do you deliver and what are the delivery fees?

How long will it take for my order to ship?

How do I track my order?

I think my parcel was lost or stolen.  What can I do?

Refused Shipments

Help! I entered the wrong shipping address!

Shipping Information

Just completed your order but changed your mind?

Can I edit or add anything to my order?

How do I find my order number?

Can I exchange an item received as a gift?

What do I do if I receive the wrong item in my order?

What do I do if my Maison Miru jewelry arrived damaged or with a defect?

Order Help

How to Wear Nap Earrings

What are your earrings made out of?

Do you offer Nap Earrings in shorter or longer lengths?

Can I swim, sleep, and shower with Nap Earrings?

My Nap Earrings are bent? Back Posts feel loose?

What are Lab Grown Diamonds

What is the difference between Moissanite and Lab Grown Diamonds?

Do you have a certificate of authenticity for the Lab Grown Diamonds?

Why are the tips of the gold Lab Grown Diamonds plated in a silver color?

Lab Grown Diamonds FAQ

Product Information

How do I earn points in the Maison Miru loyalty program?

How do I get points for joining the Maison Miru email list if I was already signed up?

I hear you have a 365 Day Happiness Guarantee. Tell me more about this.Updated 2 months ago