When and how should I expect my refund?Updated 11 days ago

Once we have received the item(s), we'll contact you to confirm receipt of the parcel.  This may take up to 3 business days. The cost of any undamaged and unworn products, correctly returned will be credited to the original purchaser's credit card, including any sales taxes.  Shipping is not refundable.

Refunds will be made within 30 days of the date of receipt of the parcel; in practice, it'll almost always be much quicker than that.  We try to turn things around as fast as we can on our end, but it also takes time for your credit card to process your refund.  

FYI: typically, it takes around 5-10+ working days to process the refund, depending on your bank card/issuer.  We wish we could speed that up for you, but it's unfortunately out of our control.