We offer free standard shipping on all US orders over $150. Below $150, we offer flat rate shipping at $7 while expedited shipping is $12.

US Orders: We use USPS First Class for US deliveries. We offer free standard shipping on all US orders over $150. On US orders below $150, we offer flat rate shipping at $7. Standard Shipping has a 5 - 10 shipping window. &#xA0;We offer an expedited shipping upgrade for an additional $5. Expedited Shipping has a 3 - 5 shipping window.&#xA0;International Orders:&#xA0;We&apos;re a tiny but mighty team, and we cannot support international shipping at this time. &#xA0;

Where do you deliver and what are the delivery fees?

Orders are usually fulfilled and shipped within 1-2 business days (M-F) of purchase. We ship from Monday through Friday, excluding holidays.

Orders are usually fulfilled and shipped within 1-2 business days (M-F) of purchase. &#xA0;We ship from Monday through Friday, excluding holidays. You will be charged at the time the order is placed. When your order ships, we will email you a shipping confirmation (typically 1-2 working days after your order was placed). We ship with USPS, and it usually takes them 5 to 10 business days to deliver from the time of order placement.

How long will it take for my order to ship?

Once your order has been placed and processed, you will receive a confirmation email. This email will include a tracking number and a link to our tracking page.

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.Tracking information may not be immediately available after your order is placed. It can take up to 48 hours for the number to become active in our system. If you don&apos;t see any updates right away, please be patient and check back later. You can also reach out to our customer care team at <a href="mailto:hello@maisonmiru.com">hello@maisonmiru.com</a>&#xA0;

How do I track my order?

We unfortunately cannot be held responsible for lost or stolen packages. Please file a claim with the shipping provider and message us so we can assist you.

We unfortunately cannot be held responsible for lost or stolen packages, but we will do everything we can to help. Please file a claim with the shipping provider and message us at <a data-fr-linked="true" href="mailto:hello@maisonmiru.com" id="isPasted">hello@maisonmiru.com</a> with the claim number so we can help assist.If you got a notification that your parcel was delivered but haven&apos;t seen it show up yet, please wait an additional day before contacting us. &#xA0;We&apos;re seeing a lot of parcels marked as delivered before they actually show up - most of the time they just arrive the next day. Please note that all shipping carriers are seeing delays - the world is a little crazy right now - but we&apos;ll do our very best to take care of things for you.

I think my parcel was lost or stolen.  What can I do?

If you refuse delivery of any order placed on Maison Miru, the parcel will be returned to us. You will receive a refund but shipping charges are non-refundable.

If you refuse delivery of any order placed on Maison Miru, the parcel will be returned to us. You will receive a refund for the merchandise, but shipping charges are unfortunately non-refundable. You&apos;ll be responsible for the original shipping charges to you, any duties/customs/taxes charges incurred on the roundtrip shipment, and the cost of returning the package to us. This amount will be subtracted from your merchandise refund. &#xA0;If you have any further questions, please contact us at <a data-fr-linked="true" href="mailto:hello@maisonmiru.com" id="isPasted">hello@maisonmiru.com</a>.

Refused Shipments

Send a note with your order number and correct shipping address as soon as you can to hello@maisonmiru.com and we’ll do our best to fix that right up for you.

Send a note with your order number and correct shipping address as soon as you can to <a data-fr-linked="true" href="mailto:hello@maisonmiru.com" id="isPasted">hello@maisonmiru.com</a> and we&#x2019;ll do our best to fix that right up for you.&#xA0;Please note that if the order has already gone to our warehouse, we unfortunately cannot modify your shipping address. &#xA0;We&#x2019;re a small team that tries our best to get orders shipped out as soon as possible, so our processing times are super quick - sometimes even just within the hour. &#xA0;We know it sounds easy, but it&apos;s not always possible - but we promise we&apos;ll try our best for you!Orders returned to us because of an invalid address are subject to a $7 shipping fee if reshipped.

Help! I entered the wrong shipping address!

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Maison Miru

Shipping Information

What’s your return policy?

Can I exchange my item?

When and how should I expect my refund?

Can I return just one or two pieces from my set?

Returns and Exchanges

Coupons and Discounts

I placed my order yesterday and the sale is today, can I get a price adjustment?

Can I stack discount codes during the sale?

I need to change/cancel my order - can I do that?

Can I return my Sample Sale or mystery item?

Can I change or add to my order?